Merger Plan
Pre-Migration Phase
1. Audit & Documentation (2-3 weeks)
- Complete inventory of existing assets across both instances:
- Email templates and content
- Automation sequences
- Journey Builder journeys
- Data extensions and their relationships
- APIs and integrations
- Custom activities and applications
- IP addresses and sending domains
- SSL certificates
- User accounts and permission sets
2. Planning & Setup (2-3 weeks)
- Define new organizational structure
- Create migration timeline and maintenance windows
- Document regulatory compliance requirements (GDPR, CCPA, etc.)
- Define new naming conventions
- Plan IP warming strategy
- Create backup strategy for all data
- Setup new business units in target instance
- Configure new domains and authentication
Migration Phase
3. Technical Configuration (4-6 weeks)
- Configure Parent Account (TechGrow Solutions)
- Set up enterprise-level configurations
- Configure shared settings
- Establish security protocols
- Set up IP pools
- Configure Business Units
- Create Europe BU (InnovaMetrics)
- Create APAC BU (GrowthPulse)
- Set up role hierarchies
- Configure user permissions
4. Data Migration (6-8 weeks)
- Subscriber Data
- Export all subscriber lists
- Map data extensions
- Validate data quality
- Import to new instance
- Verify subscriber preferences and opt-ins
- Content Assets
- Migrate email templates
- Transfer content blocks
- Move media assets
- Validate dynamic content
- Automation & Journeys
- Document existing workflows
- Recreate automations in new instance
- Test automation triggers
- Validate decision splits
Post-Migration Phase
5. Testing & Validation (3-4 weeks)
- Perform end-to-end testing
- Validate all integrations
- Test all automated journeys
- Verify reporting functionality
- Conduct user acceptance testing
- Perform load testing
- Validate regulatory compliance
6. Launch Preparation (2-3 weeks)
- Complete IP warming process
- Train users on new instance
- Update documentation
- Create rollback plan
- Schedule maintenance window
- Communicate with stakeholders
7. Go-Live (1 week)
- Execute cutover plan
- Redirect domains
- Update DNS records
- Enable user access
- Monitor system performance
- Provide go-live support
8. Post-Launch (2-3 weeks)
- Monitor deliverability
- Address any issues
- Collect user feedback
- Optimize configurations
- Archive old instances
- Document lessons learned
Risk Mitigation Strategies
- Data Protection
- Maintain multiple backups
- Document all data mappings
- Verify data integrity at each step
- Maintain audit trails
- Business Continuity
- Establish rollback procedures
- Create contingency plans
- Maintain parallel systems during transition
- Schedule maintenance during low-impact hours
- Communication
- Regular stakeholder updates
- Clear escalation paths
- Documentation of all changes
- Training materials for end users
Timeline and Resources
Total Estimated Duration: 20-28 weeks
Required Resources:
- Project Manager
- SFMC Technical Architect
- Migration Specialists (2-3)
- Data Analysts (1-2)
- QA Engineers (2)
- Business Unit Representatives
- Training Coordinator
Success Metrics
- Zero data loss during migration
- Maintained deliverability rates
- All business processes functional
- User adoption rate
- System performance metrics
- Automated journey continuity
- Regulatory compliance maintained
Budget Considerations
- SFMC licensing adjustments
- Migration tools and resources
- Training and documentation
- Consultant fees
- Contingency budget (15-20%)