Category: Case Studies

Doxy.me, the world’s leading telemedicine platform, significantly improved its customer support process by leveraging Retell AI as a first-line AI-powered call center. With Retell AI, Doxy.me successfully managed increasing call volumes from free users, reduced response times for premium customers, and optimized operational costs.

Retail Sales Enhancement Through AI Agents A nationwide retail chain successfully enhanced its sales operations by implementing AI sales call technology, demonstrating the significant revenue-generating capabilities of artificial intelligence. The retailer deployed AI agents to automate outreach for key initiatives, including their loyalty program, seasonal promotions, and abandoned cart follow-ups. These intelligent systems engaged customers […]

AI agents are reshaping healthcare, as demonstrated by Memorial Healthcare System’s implementation of an AI voice assistant for FAQ handling. This innovative solution tackled the problem of overwhelming routine patient inquiries. The AI agent automates appointment scheduling, medication reminders, and basic medical questions, leading to a 43% reduction in staff workload. The system’s intelligent routing […]